Refund policy
Return & Replacement Policy
At VropKart, customer satisfaction is important to us. Please read our return policy carefully before placing an order.
Eligibility for Return / Replacement
We accept returns or replacements only in the following cases:
• The product received is damaged
• The product received is incorrect (wrong item delivered)
To be eligible, you must contact us within 48 hours of delivery with clear photos or videos of the issue.
Conditions
• The item must be unused and in original packaging
• Unboxing video required for verification
• Requests made after 48 hours of delivery not be accepted
Non-Returnable Situations
We do not accept returns or refunds for:
• Change of mind
• Incorrect size selected by customer
• Minor color differences due to screen display
• Delay caused by courier service
Refund Policy
Refunds are only processed if:
• A replacement is not available
Approved refunds will be processed to the original payment method within 5–7 business days.
Contact Us
For return or replacement requests, contact us at:
vropkartcustomercare@gmail.com
